Terms and Conditions of Sale

Terms and Conditions of Sale of the La Casa 8 Astrology Online Store

Last updated: October 14, 2023

1. Introduction and Information About Us

1.1 These are the terms and conditions on which we supply products to you from this website. Please read them carefully before placing an order with us. These terms explain who we are, how we get products to you, how to return a product to us, what to do if there is a problem and other important information.

1.2 We are La Casa 8 Astrologia LLC (“ La Casa 8 Astrologia ”, “ we ”, “ our ”), a company registered in the United States of America. Our registration number is LC014439383 and our registered office is 205 North Michigan Avenue, Suite 810, Chicago, IL, USA.

1.3 You can contact us by clicking on the “ Contact ” section on the website.

1.4 If we need to contact you, we will do so using the email address you have entered in your order with us.

2. Our Contract with You

2.1 The images of the products on this website are for illustrative purposes only. While we have made every effort to display the colours of the products accurately, we cannot guarantee that a computer or other device's screen will accurately reflect the colour of the products. Your product may vary slightly from those images. In addition, the packaging of the product may vary from that shown in the images on the website.

2.2 Our acceptance of your order will take place when we send you a purchase confirmation email. At that point a contract will come into effect between you and us.

2.3 If for any reason we are unable to accept your order, we will inform you and will not charge you for that product. This could be for a number of reasons such as the product being out of stock, our resources being limited unexpectedly and beyond our ability to anticipate, we have identified an error in the price or description of the product, there is a problem with the personalisation of your product (see 5 ("Personalised Products") below) or we have not been able to meet a delivery time you specified.

2.4 We will assign an order number to your order and tell you what it is when we accept your order. It will be helpful if you can tell us your order number whenever you contact us about your order.

2.5 At the moment we only accept orders through this website.

2.6 You must be over 18 years of age to order products from this website.

3. Shipments

3.1 Shipping costs will be displayed on the website. Additional charges (such as customs duties) may apply for shipments outside the United States.

3.2 During the checkout process, we will let you know when we will deliver the products to you. We aim to ship your products within 2-5 days of receiving your order. Estimated delivery times are approximately 5-7 business days within the contiguous United States after receipt of your order. For international purchases, please allow an additional 5 business days. These delivery times are only estimates, and do not take into account customs clearance time in the destination country, as these situations are beyond our control. If you check the box to receive tracking information when placing an order, you will receive an email with a tracking number as soon as your order is shipped.

3.3 If the supply of products is affected by any event outside our control, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. However, we will not be liable for delay caused by the event in question; but if there is a risk of substantial waiting you may contact us to cancel the contract and receive a refund for any products you have paid for but not yet received.

3.4 The products will be your responsibility once they have been dispatched to the address you have indicated to us.

3.5 Subject to item 8 (“Intellectual Property”) below, you own the products once we have received full payment for them.

3.6 We may need to temporarily suspend supply of a product to manage technical issues or make minor technical changes.

3.7 We may require certain information from you in order to deliver the products to you. If so, this will be stated in the description of the products on the website. We will contact you in writing to ask for this information. If you do not provide us with this information within a reasonable time of us requesting it, or if you provide us with incomplete or incorrect information, we will inform you and will not charge your payment method. Where we have already done so, we will refund your original payment method accordingly. We will not be liable for sending your products late or failing to send part of them if this is caused by us not receiving the information we have requested within a reasonable time.

3.8 If you do not send us payment for your products when due and you still do not send them to us within 7 days after we remind you that your payment is outstanding, we will suspend the shipment of your products until you have made payment for the amount due. We will contact you to inform you that your shipment has been suspended. In addition to this we may also charge you an additional interest on your overdue payments.

4. Prices and Payments

4.1 The price of the product (which includes value added tax (VAT) but not import duties) will be the price stated on the website when you place your order. The cost of delivery is not included in the price of the product. We try to take all reasonable care to ensure that the price of the product published on the website is correct. However, please see below for the procedure if we discover that there is an error in the price of the product you have ordered.

4.2 You must pay for the products before we send them to you. Payments made by credit card are processed by a third party company. This third party will collect and may retain your credit card information in order to process your payment. For further information, please visit our Privacy Policy page. Additional terms and conditions from your payment method provider may apply to your purchase.

4.3 We reserve the right to verify payments made by credit or debit card before accepting them. We may cancel or suspend your order if the payment method cannot be verified, is invalid, or is not likely to be accepted for another reason. You are responsible for resolving any problems regarding your payment method.

4.4 It is always possible that, despite our best efforts, some of the goods we sell may be incorrectly priced. We will normally check prices before accepting your order so, if the item's correct price at the date you placed your order is lower than the price advertised on the website at that date, we will charge you the lower amount. If the product's correct price at the date you placed your order is higher than the price advertised on the website, we will contact you for your instructions before we accept your order.

4.5 If we accept and process an order from you where the pricing error is obvious and unmistakable and could reasonably have been noticed by you, we may end the contract, refund any amount you have paid and require you to return the relevant items to us.

4.6 When you order products from our site to be shipped to an address outside the United States, you may be required to pay import fees and taxes, which are assessed once the package reaches customs in the destination country. You are responsible for paying all customs fees, taxes, and additional charges that may apply to your order, including currency exchange fees.

5. Customized Products

5.1 We sell some products in a personalised condition. If you are placing an order for a personalised product, please ensure that you carefully check your personalisation information before placing the order. In particular, please ensure that you check the name, spelling and grammar for correctness as once your order has been submitted these cannot be changed.

5.2 We may reject a custom order at our discretion. If we decide to reject a custom order, your order will be cancelled and refunded.

5.3 Please note that our terms and policy regarding cancelling or returning your order (see 6 below (“Canceling Your Order and Returning Products”) do not apply to personalised products unless there is a manufacturing error or defect in the product itself.

6. Cancel your Order and Return Products

6.1 Subject to item 5 above (see "Personalised Products") and 6.7 below, you have a legal right to change your mind about your order, without giving any reason, within 14 days of receiving your order. You have 14 days after the day you receive your order to tell us.

6.2 To exercise your right to cancel your order, you must clearly communicate your decision to cancel to us (via a letter sent by post or by email). You may prefer to use - but are not obliged to do so - the cancellation form attached at the end of these terms.

6.3 If you have already received your order, you must send the products you wish to return back to our customer services team within 14 days of the day we are informed of your decision to cancel (excluding personalised products, see 6.7 below). It will help us to process your return if you use the customer services returns label on the front of the shipment, and include in it the note with the completed returns information. You will be required to cover the costs of the return. We will refund the price paid for the product plus the original shipping costs (except where you return only some of the products from your order, in which case the shipping costs will not be refunded) upon receipt of the returned product, or within 14 days of receiving from you proof that you have sent the product back to us, using the same means of payment from which you made the original payment to us.

6.4 Subject to 5 above (see "Personalised Products") and 6.7 below, you may also return products after 14 days of receiving your order, up to 30 days from the date of receipt, subject to the following conditions. For such returns, we will not refund the original shipping costs, and you will be responsible for the shipping costs of returning the products. You must package the products securely, and using the customer service returns label on the front of the shipment, send them back to our customer service team, including the returns note with the completed information.

6.5 In order to ensure the successful return of your products, we recommend that you obtain proof of your shipment from the post office and keep it until you have received your refund.

6.6 All refunds will be made through the payment method used in the original purchase.

6.7 Please note that we cannot accept returns of certain products, such as those described on the website as non-returnable or personalised products.

6.8 We reserve the right to refuse a refund or exchange when the product returned to us is in a condition that makes it unsaleable.

6.9 You may return to us any product (including personalised products or products normally excluded from the cancellation/return policy described above) that is damaged or faulty when delivered to you, or where we have sent you a product in error. You must state on the return form or receipt the reason for returning the product. Once we have confirmed that a product was damaged or faulty when delivered, or was sent in error, we will refund the price paid for the product, plus the original delivery costs (except where you are returning only some of the products in your order) and the cost of returning the product to us.

7. Our Responsibility

7.1 Nothing in these terms will limit or exclude our liability for:

• (a) death or personal injury caused by our negligence;
• (b) fraud or fraudulent impersonation by us;
• (c) any matter in respect of which it would be unlawful for us to exclude our liability.

7.2 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure to comply with the contract but we are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it would happen, or if at the time the contract was made both you and we knew it would happen.

7.3 We market products for your domestic and private use only. You agree not to use our products for any commercial, business, or resale use without our prior written consent. We have no liability to you for loss of profit, loss of business, loss of contract, business interruption, or loss of business opportunity.

8. Intellectual Property

8.1 We do not grant you any rights in any copyright, trademark, design rights or rights in any other intellectual property in any of our products nor the right to copy them.

8.2 We do not grant you any representation or right in respect of the trademarks or brand names of any of the products or brands included on this website.

9. Other Key Terms

9.1 We may use your personal information as set out in our Privacy Policy .

9.2 We may transfer our rights and obligations under these terms to another organisation but this will not affect the standards of service you receive under these terms.

9.3 This contract is between you and us. No third party shall have any rights to enforce any of these terms.

9.4 If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking your contract with us, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you default on a payment and we do not pursue you but we still continue to supply the products to you, we may require you to make payment at a later date. We reserve our rights and remedies in any situation where you breach these terms.

9.5 Each of the paragraphs in these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.6 These terms may be updated at any time, so you should review them as often as possible. For material changes to these terms, we will inform you by email or make it clearly visible on the website that you need to pay attention to the changes made. If any change to these terms and conditions of sale is declared by a court or competent jurisdiction to be invalid or unenforceable, the original terms that you agreed to will remain in full force and effect.

9.7 These terms are governed by US federal law, and you may bring legal proceedings in respect of the products in the federal courts of the United States. This does not affect any rights you may have under the laws of your country.

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Cancellation Form

(Please complete and submit this form only if you wish to terminate the contract)

For House 8 Astrology LLC, 205 North Michigan Avenue, Suite 810 , Chicago, IL, USA

hello@lacasa8astrologia.com

I hereby inform you of the cancellation of my sales contract for the following products [*] ordered on date [*]/received on date [*].

Customer Name:
Customer address:

Client's signature (only if this form is sent in hard copy),
Date

[*] Delete as appropriate